Glass Qualifications Authority Case Study

The Glass Qualifications Authority (GQA) is the specialist awarding body for the glass industries covering organisations involved in the use of glass from manufacturing to installation of double glazing to replacement windscreens.  Using e-assessment they were meeting the challenge of working across a large geographical spread and managing their candidates accordingly.

Candidates are often working in scattered workplaces such as windscreen replacement centres or on-site with glazing installation companies and managing this efficiently and effectively became an issue for GQA and for their partner companies. In 2005, GQA began to investigate the use of PDAs to capture evidence of performance for assessment.