Stress-Test Your Exams: No More Drama on Exam Day

30–30th October 2025

Online

Join four assessment practitioners for a roundtable on what really makes exam delivery bulletproof, bringing perspectives from exam operations, support and platform technology. Nicola Kurtz and Audrey Carter (Chartered Accountants Ireland), Aiden Molavi (Cirrus Service Desk) and Jeroen Habets (Cirrus CTO) will each share battle-tested practices from their work managing high-stakes exams. Then we go off-script: Moderator Cristina Gilbert opens the floor for an honest discussion, exploring the blind spots most organisations overlook, the “gotchas” that catch even experienced teams and what the tech and services teams see from their different vantage points. This isn’t a standard webinar, it’s a working conversation with people who manage exam delivery every day. Bring your toughest questions! Programme: 4:00pm: Welcome and introduction 4:05pm: The technical perspective Jeroen Habets unpacks what makes exam infrastructure resilient and what questions you should ask your platform provider. 4:15pm: Insights from the Cirrus Service Desk Aiden Molavi reveals the most common exam day issues his team sees and and how to prevent them in the first place. 4:25pm: An exam admin’s playbook Nicola Kurtz and Audrey Carter share how Chartered Accountants Ireland uses dry runs, candidate prep and contingency planning to keep high-stakes exams drama-free. 4:40pm: Open discussion and Q&A Cristina Gilbert moderates an open conversation where panellists share perspectives, answer your questions and explore the common challenges and solutions across exam delivery teams. 5:00pm: Close Register here.

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