Best Transformational Project Award 2022

Kindly sponsored by SQA

"SEIU (Service Employees International Union) 775 Benefits Group is a large nonprofit training organization in Washington State in the United States with a mission to improve the skills, health and stability of the caregiving workforce through innovative high-quality benefits and programs. They train and certify 60,000+ home-care aid workers every year who provide high-quality home-care, nursing home-care and other day health services.

SEIU 775 was using traditional paper-based assessments for assessing and certifying the skill sets of caregivers. To digitize their assessment processes, SEIU sought a comprehensive online testing solution that addressed certain unique requirements such as support for multiple native languages, compatibility across various devices and an innovative way to facilitate and evaluate practical examinations. Additionally, SEIU wanted visibility into the impact of their training to be able to measure the efficacy of their programs.

Excelsoft’s team worked closely with the staff and management at SEIU 775 to understand their needs in detail, design and implement a digital online assessment solution, based on Excelsoft’s comprehensive, smart, secure and reliable SarasTM Test and Assessment platform.

Since the launch of the project, 2 million+ online assessments have been delivered on the platform completely transforming the overall assessment strategy of the organization."