Assessment and Covid-19. Episode 3: Broadening perceptions with the new possible

In the third episode of our new podcast series, 'Assessment and Covid-19', eAA board member, Gareth A Hopkins from City & Guilds, talks to Leo Webster, Customer Success Manager for End Point Assessments at NCFE, about the impact of COVID-19.

Leo talks about how NCFE has responded to COVID-19 by quickly deploying Remote Invigilation for it’s EPA’s, along with how it has worked with customers and candidates to minimise disruption.

Topics discussed in this episode include:

- Finding the positives from an uncertain global situation

- The importance of customer communications

- Approaches to internally piloting remote proctoring